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Say Hello to
Chatbot
Have you ever struggled with clients' queries and a lack of quick replies to their questionnaires?
Are you prone to making mistakes that leave the clients underwhelmed or at risk??
The struggle is real, but it doesn’t have to persist. Here is the solution that we offer
1) An improved customer experience.
2)Reduce the potential for human error
3) Automate tasks that don't require humans instructions
Now it's time to say "HELLO" to Chatbot.
A little about
Chat Bot
Let “Chatbot” talk about your software that interacts with multiple people on different digital channels like WhatsApp, Microsoft team, mobile app, Facebook Messenger, Instagram. Convert your visitors to customer. Push data automatically from your website to your “CRM” or your integrated software. Let the customer asks about their order/credit limit/ outstanding invoices and our on-demand bot handle it seamlessly.
How its works
Intent
Intent Separation
Define the boundries
Configure Bots Intent
Error handling
Intent
What is my statement balance as of today?
1) Intent -statement balance
2) Entity – as of today
What is shipment status for Order 10000?
1) Intent –shipment status
2) Entity – 10000
Intent Separation
Statement & Balances
1) Account Statement
2) Outstanding statement
3) Open invoice balance
Define the boundries
we start with a Minimal Viable Product. Determine the conversational situations that will serve as the framework for your chatbot first. This stage is a prerequisite for setting the boundaries for your project.
Configure Bots Intent
Credit Limit
1) Credit total
2) Utilized credit
Sales Order
1) Order Status
2) Shipment Status
3) Return Status
Error handling
Please select from the following options. I’m not sure. Can you try that again?
1) Default Fallback interaction
2) Contextual Fallback interaction
CHAT BOT
Benefits
01
Integration
Let “Chatbot” talk about your business interacting with multiple people on different digital channels like WhatsApp, Microsoft team, mobile app, Facebook Messenger, Instagram
Read more
02
Improved Efficiency & Productivity
Boost your efficiency and productivity to stay one step ahead of the competition. Automated responses to frequently asked questions reduce customer support costs by up to 30% and shorten response times.
Read more
03
24*7 Availability
Chatbots are available to answer customer questions/queries regardless of time or time zone; 24*7. This helps increase your customer base, improve operational efficiency & business to focus on core responsibility
Read more Why chatBot
Enable your staff to complete their tasks & delegate repetitive tasks to the chatbot. A Chatbot integration helps you save time. Since the pandemic, so many aspects of the business have been digitized. So bot is the way!!
Chatbot solves your business problems
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